Last Updated: June 11, 2026
At antiquesignet.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, register an account, or make a purchase of our handcrafted signet rings and custom jewelry.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
1. INFORMATION WE COLLECT
We collect several types of information from and about users of our website, including:
- Personal Identity & Contact Data: Name, surname, billing address, shipping address, email address, phone number, and WhatsApp contact details.
- Transaction & Order Data: Details about products you purchased (including custom engraving texts, family crest designs, and ring sizes), order history, and payment success details. (Note: We do not store your raw credit card information; payments are processed securely via third-party encryption gateways).
- Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, and data about how you browse and interact with our online shop.
2. HOW WE USE YOUR INFORMATION
We process your personal information based on lawful grounds, primarily to fulfill our contract with you and enhance your shopping experience:
- Order Fulfillment: To process your transactions, manage production timelines for custom pieces, arrange international shipping via premium couriers, and provide order updates.
- Customer Support: To communicate with you regarding design proofs, size confirmations, or specific requests via email or WhatsApp (+90 532 797 07 97).
- Account Management: To maintain your registered member profile and provide seamless checkout experiences.
- Website Optimization: To analyze site performance, fix bugs, and enhance user navigation based on aggregate, non-identifiable data.
- Marketing (Opt-in): To send you promotional newsletters or exclusive discounts if you have explicitly given your consent to receive them.
3. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal data to third parties. We share your information only with trusted service providers necessary to run our e-commerce business:
- Logistics & Delivery Partners: Reliable international courier services (e.g., DHL, FedEx, UPS) to securely transport your packages to your destination country.
- Payment Processors: Secure, PCI-DSS compliant digital payment gateways that handle your financial data with strict encryption.
- Professional Advisors: Legal or financial consultants when necessary to comply with corporate regulations or consumer protection disputes.
- Legal Compliance: If required by law, we may disclose your information to comply with judicial proceedings, court orders, or legal processes.
4. DATA RETENTION
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Order information, records of custom engraving proofs, and financial transactions are kept for the duration required by applicable commercial and tax laws.
- Account details are retained until the Member requests account deletion.
5. YOUR DATA PROTECTION RIGHTS (GDPR & INTERNATIONAL LAW)
Depending on your geographical location (such as the EU/UK under GDPR regulations), you possess specific legal rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any incomplete or inaccurate information.
- Right to Erasure (“Right to be Forgotten”): You can ask us to delete your personal data, provided it is no longer required for legal transaction bookkeeping or fulfilling active orders.
- Right to Withdraw Consent: Where you have provided consent for marketing communications, you can opt-out at any time using the “Unsubscribe” link in our emails.
To exercise any of these rights, please contact us at info@antiquesignet.com.
6. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. THIRD-PARTY LINKS
Our website may contain links to other sites (such as payment merchants or social networks). We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
8. CONTACT INFORMATION
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach out directly to the Data Controller:
