Return and Exchange Policy

At Antique Signet Studio, every piece is specially designed and produced by the artist for your unique story.

Custom Made Production All our designs are produced “custom-made.” We do not keep ready-made stock; each piece is shaped exclusively for you, starting from the design process and continuing through the selection of the stone, Intaglio carving, and metalwork, entirely in accordance with your requests and approval.

Return and Exchange Conditions Due to the nature of our products, returns or exchanges are not accepted for custom-made works.

• Process Management: We ensure the piece reflects the result you imagined by remaining in contact with you at every stage of the design (draft work, material selection, technical details). Final production begins only with your approval.
• Standards of Excellence: Every piece that leaves our atelier is meticulously inspected according to our high-quality standards and technical specifications. Before delivering your piece, we guarantee its compliance with the artistic and technical criteria we have agreed upon.

If you have any questions regarding your order or need support during the design process, you can contact us at any time. We are here to offer you that special piece that belongs only to you.